Hellgamerz Privacy Policy
Effective Date: 10 March 2026
Last Updated: 10 March 2026
Website: www.hellgamerz.com
At HellGamerz, protecting the privacy of our visitors and customers is extremely important to us. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.
1. Information We Collect
When you use our website, place an order, or contact us, we may collect the following information:
Personal Information
Name
Email address
Billing address
Shipping address
Phone number (if provided)
Transaction Information
Order details
Payment confirmation from payment processors
Product purchases
Technical Information
IP address
Browser type and version
Device information
Time zone and approximate location
Website usage data
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Improve our website and services
Detect and prevent fraud
Send order confirmations and updates
Respond to inquiries from our “Summon Us” contact form
We do not sell your personal data to third parties.
3. Legal Basis for Processing
Under UK GDPR, we process personal data based on:
Contractual necessity – to fulfil orders and provide services
Legal obligation – to comply with tax and accounting regulations
Legitimate interests – to improve security and website functionality
Consent – for optional marketing communications
4. Cookies and Log Files
HellGamerz uses cookies and log files to improve user experience.
Cookies may collect information such as:
IP address
Browser type
Pages visited
Time spent on pages
Cookies help us:
Understand how visitors use our website
Improve store performance
Remember user preferences
Users can disable cookies in their browser settings, though some website features may not function correctly.
5. Third-Party Services
We may use trusted third-party services to operate our store, including:
Payment processors
Hosting providers
Website analytics services
These companies may collect and process data according to their own privacy policies. Examples may include payment processors or website hosts.
6. Data Retention
We retain personal data only as long as necessary to:
Fulfil orders
Meet legal and tax obligations
Resolve disputes
Maintain business records
When data is no longer required, it will be securely deleted.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data from:
Unauthorised access
Loss or theft
Misuse or alteration
However, no internet transmission method is completely secure.
8. Your Data Protection Rights
Under Data Protection Act 2018, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to data processing
Request transfer of your data to another service
Requests can be made by contacting us directly.
9. Children’s Information
HellGamerz does not knowingly collect personal data from children under 16.
If you believe a child has provided personal information on our website, please contact us immediately so we can remove it.
10. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact us:
Email: contact@hellgamerz.com
Website: www.hellgamerz.com
HellGamerz Cookie Policy
This website uses cookies to improve your browsing experience.
Cookies may be used to:
Analyse website traffic
Remember user preferences
Improve store functionality
You may disable cookies through your browser settings at any time.